17.07.18 Business Case

LGI Repair Center for Medical Equipment

Repair Center For Medical Equipment - LGI

Medical equipment such as analyzers are highly sensitive. Here, logistics and repairs require the greatest care and a high level of expertise. LGI combines both of these in its Repair Center near Karlsruhe. LGI offers a series of value-added services, from failure analysis to metrological checks and settings, to on-site repairs at the customer’s premises. Replacement parts are also immediately available, as LG has integrated the Repair Center directly into its Logistics Center. Are you contemplating putting your medical equipment in the hands of an experienced expert? Then see for yourself and take a look at LGI’s Repair Center concept.

The concept behind it: The LGI Repair Center

  • Logistics and repairs from one source: LGI will take care of maintenance, repairs, logistics, and distribution for medical analyzers and replacement parts
  • Use of highly qualified service technicians: Over 25 experts will see to the inspection and repairs of over 100 different medical devices
  • Continuous optimization of processes through LEAN management methods


The services: From failure analysis through to recycling

  • Failure analysis: Detailed evaluation of the causes of errors through in-depth knowledge of the products
  • Maintenance: Devices are serviced within the periods specified by the manufacturer – safety checks, metrological checks, calibrations, and validations of the devices included
  • Repairs, also on-site: For equipment required for operation, LGI offers repairs on-site – integration of the Repair Center in the Logistics Center enables fast repair service
  • Highly-qualified technicians: LGI provides regular training for its employees on new products and software updates
  • Provision of replacement equipment: As long as your high-end devices are under repair, LGI will provide replacement devices.
  • Recycling: LGI will organize the further recycling of old equipment or ensure qualified, certified disposal via a secure supply chain


Benefits for you

  • Focus: You can concentrate on your core business while we take care of the logistics and repairs
  • Optimization: We are continuously optimizing our processes based on the LGI-internal LEAN management system “LGI Operating System”
  • Internationalization: In addition to Karlsruhe, LGI also operates a repair center in Bulgaria
  • Full service for you: LGI will take care of all processes for you, from warehousing and repairs to distribution of your equipment and their replacement parts
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