Quality

Optimization is part of an ongoing process

Continuous process optimization is an important focus for us. We make sure that everything flows as efficiently as possible. And then we see what else we can improve – seeking visible results.

We’re there!

• The ‘Wir zusammen’ initiative – an integration initiative by the German economy
• Member of the German Logistics Association (Bundesvereinigung Logistik e.V.)

Awards

• Campus Mensch Award for Social Engagement (2017)
• LEO Award in the Innovation category for pakadoo (2016)
• Lufthansa Cargo Award (2016)

Certificates

• AEO (Authorized Economic Operator) certificate
• EICC (Electronic Industry Citizenship Coalition) successfully audited in 2015
• ISO 9001:2015
• ISO 14001:2015
• ISO 13485:2016
• ISO/IEC 27001: 2013
• Qualification for Good Distribution Practice (GDP)

Processes

With our “LGI Operating System” (LOS) department, we live the LEAN management philosophy in everyday life and continuously optimize our processes:

• Decentralized training of LOS experts through an innovative program developed in 2017
• CIP (Continuous Improvement Processes) and KAIZEN projects

We also place great importance on:

• Continuous measurement of all core processes
• Regular customer reviews and audits
• Performance of process FMEAs (Failure Mode and Effects Analyses)
• Contingency plans
• Error detection system
• Agreement on process and quality indicators
• Implementation of an LGI process organization

By the way: Quality cannot be limited!

Quite the opposite. It’s a pleasure for us to set new standards again and again. That is why LGI follows quality guidelines. Quality is honest You can’t buy trust. That is why we work together openly, fairly, and reliably for the best gift our customers can give us – trust. Quality is cautious The goods and products in our warehouses don’t belong to us. All the more reason why customers are happy when we treat them as if they were our own. Quality satisfies That’s why we work together to make our customers smile. Quality is a goal We measure what we achieve. This helps us take LGI a step further together every day. Quality can be learned The more you know, the better you do. This is why LGI constantly encourages and challenges our employees. Quality is healthy Together, we ensure safety in the workplace and protect our health. Quality is you LGI is more than the sum of its employees and services. Every individual contributes to the best of LGI with their best traits.